Returns & Refunds Policy

Returns & Refunds Policy

Effective Date: June 6, 2025

At MT Company, we take pride in the quality and safety of our products. Due to the nature of our items and hygiene standards, we do not accept returns or exchanges after purchase.

🚫 No Returns or Exchanges

All sales are final. We do not offer returns, refunds, or exchanges once a product has been purchased.

This policy is in place because:

  • Our products are intended for personal use and cannot be restocked or reused once opened.
  • This ensures product integrity and customer safety.

✅ Exceptions – Damaged or Defective Items

If you receive a product that is damaged, defective, or has a manufacturing issue, please contact us within 48 hours of receiving your order.

To report a defective product:

  • Email us at mt.kuw@outlook.com
  • Or WhatsApp us at +965 410011400
    Please include your order number, a description of the issue, and photos of the product.

We will assess your case and offer a replacement or refund only if the issue is confirmed to be a result of manufacturing.